Terms and Conditions
1. Introduction
These Terms and Conditions apply to your use of our online store and all related services.
2. Product Information
We strive to provide accurate descriptions, ingredients, and images of all products listed on our store.
3. Use of the Service
By using our website, you agree to comply with all applicable laws and avoid any misuse or fraudulent activities.
4. Orders and Payments
All orders must be paid in full using valid and authorized payment methods.
5. Product Availability
Some products may be available in limited quantities and may not always be restocked.
6. Allergic Reactions
Customers are responsible for checking product ingredients before purchasing.
We are not responsible for allergic reactions resulting from improper use.
7. Intellectual Property
All logos, images, text, and content on the website are owned by us and may not be copied or used without permission.
8. Limitation of Liability
We are not responsible for any damages caused by misuse of products or reliance on incorrect use instructions.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Refund Policy
1. General Policy
Due to the nature of cosmetic and personal care products, returns are accepted only under specific conditions.
2. Eligibility for Returns
Products can be returned only if they are unused, unopened, and in their original packaging.
3. Non-Returnable Items
Opened, used, or damaged products caused by the customer cannot be returned or refunded.
4. Wrong or Damaged Products
If you receive the wrong item or a damaged product, you may request a refund or replacement.
Proof such as photos or videos may be required.
5. Time Frame
Refund or return requests must be submitted within 3–7 days of receiving the order.
6. Refund Method
Approved refunds will be issued to the original payment method used during purchase.
7. Contact Us
For returns or refund inquiries, please contact customer support.
Privacy Policy
1. Information We Collect
We collect personal information such as your name, email, phone number, address, order details, and device information.
2. How We Use Your Information
Your information is used to process orders, improve customer experience, customize recommendations, and provide customer support.
3. Payment Information
Payment details are securely processed through trusted third-party payment providers.
We do not store full credit or debit card details.
4. Cookies
We use cookies to enhance browsing, analyze website performance, and recommend relevant products.
5. Sharing Information
We do not sell or trade your personal data.
Limited information may be shared with shipping companies and payment processors when necessary.
6. Data Protection
We use security measures to protect your personal information from unauthorized access or misuse.
7. Your Rights
You may request to access, update, or delete your personal information at any time, subject to verification.
8. Updates to This Policy
We reserve the right to update the Privacy Policy whenever necessary.
